Cingular Finds Success Through Partnership with Synchronoss
Through their partnership Synchronoss Technologies, Cingular Wireless was able to reduce their per transaction cost, improve service quality levels, gain greater visibility into their e-Commerce channel, and put in place an automated platform for the delivery of new, revenue-driving services.
"The Synchronoss - Cingular deal is significant because it suggests a solution that allows the operator to begin delivering new services or, in Cingular's case, a sales and service delivery channel in the near term, and scale up as needed"
- Shira Levine, senior research analyst, IDC.
