The Opportunity for eCommerce

eCommerce as a sales, marketing and distribution channel continues to flourish through increased business and consumer adoption. Consumers benefit from endless purchase options and a storefront that never closes. The right end-to-end eCommerce platform gives CSPs, eTailers and device manufactureres the ability to drive increased sales volumes at significantly higher margins, while delivering customers an experience that truly makes their lives easier.

Challenges to Overcome

Pervasive use of the Internet is driving more consumers online than ever before. Communications providers are facing significant hurdles in delivering a best-in-class eCommerce experience. These hurdles include:

• Achieving the optimal conversion rate through enhanced buy-flow development
• Driving automation throughout the order management process
• Providing account management & self-care

The Synchronoss Difference

Synchronoss’ ConvergenceNow® platform is well equipped to deliver an enhanced eCommerce experience by providing a software solution that automates the disparate back office systems so that eCommerce platforms can achieve their full potential. Using the platform, communications providers achieve proven results like:

• Best-in-breed conversion rates
• Lower subscriber acquisition costs
• Increased customer satisfaction & loyalty
• Higher ARPU potential through optimal cross-selling & up-selling
  
  

Click here to learn more about the ConvergenceNow® Platform.