Did You Know?

• One out of three users have had a mobile phone lost, stolen, or damaged at least once.
• In a recent survey, 67% of mobile phone users indicated that their mobile phone is their only source of phone numbers.
• In a recent survey, mobile phone users preferred going to the dentist to losing the numbers on their phones.
• Average call volume of a user who has to replace their phone drops significantly in the first month after replacement due to an empty address book.
• 26% of users surveyed delay upgrading their phones because of the difficulty and hassle involved in moving their contacts over.

Mighty Backup Solution

These facts highlight a need for mobile phone users to back up their valuable contact information. Synchronoss’ MightBackup Contacts enables mobile phone users to:

• Copy their address book to a secure web vault, where they can manage, add, edit, and print their contacts from the comfort of their desktop computer.
• Automatically keep their address book up-to-date as contacts are added or replaced.
• Restore their address book to a new handset

Benefits

Increase Revenues

As a leading revenue-generating mobile application, MightyBackup Contacts delivers real consumer value and increased ARPU via increased data and call traffic. Users will quickly and easily be able to transfer contacts to their new phones and immediately resume their normal usage levels.

Strengthen Customer Loyalty

As a custom white-label solution, MightyBackup Contacts can help drive customers to the carrier's OEM or eTailer/retailer's website by presenting them with a branded application and fully-integrated web portal that provides convenience, security, and continuity for end customers, thereby building customer loyalty.

Keep Your Customers, Reduce Churn

MightyBackup Contacts reduces the incentive for customers to jump to another service provider.

Synchronoss’ Advantages

Synchronoss’ hosted MightyBackup Contacts solution provides the following advantages:

• Innovative mobile backup technology based on dozens of patents.
• Password protection for user data protection.
• White-label branding and UI customization.
• Integration with single sign-on, carrier portals, and billing.
• Support for over 600 mobile phones across all major platforms.
• Secure data storage in our carrier-grade data center.
• 24x7 network support and detailed reporting services.
• Extensive marketing support, documentation, and training.
• Deployment in as little as 60 days with a minimum of carrier resources.