Device Manufacturers and Emerging Brands

Synchronoss' Activation Services Platforms isn't limited to just carriers and operators.  Retailers, eTailers, OEM's, distributors and software developers can all leverage Synchronoss solutions to drive automated work processes and get products to market more quickly.  In a competitive ecosystem, it is important to have a strong go-to-market strategy and Synchronoss' Activation Services will get your business there.

Data Activation Whether its enabling eCommerce, mCommerce, retail outlets or your telesales network - Synchronoss' Activation Services Platform optimizes operational efficiency to get your products and services into customer hands more quickly with less complexity.  Our solutions address order management, service eligibility and activation, credit services, transaction management as well as third-party fulfillment needs to ensure a complete and quality customer experience.  Reduce operational costs while increasing customer satisfaction and retention by leveraging Synchronoss' Activation Services.

Voice Activation Extend the reach of your brand through the use of voice recognizing technologies that allow consumers to speak into device applications to order products and services.  Simplifying the process of buying a device and activating it will result in increased customer satisfaction through the use of this unique buying experience.  Leverage the growing adoption of mobile speech technologies and implement them into a powerful user experience for your brand.

Customer Care When a customer receives a new device or service, it is common for them to have some post purchase questions.  It is imperative that your business provides the same caliber support as your products.  Handling customer care can be accomplished a number of different ways:  through a call center, through the web, or through the device itself.  Synchronoss' Activation Services Platform has solutions that enable any care channel and optimize the way you communicate with customers.