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Synchronoss' technology platforms and services are capable of managing a wide variety of transactions across multiple delivery channels, networks, and devices enabling communication service providers to address back-office fragmentation, increased growth, and changing technologies throughout the industry.
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ConvergenceNow® Plus+
ConvergenceNow®Plus+ provides comprehensive on-demand activation and content transfer & synchronization for subscribers via online or in-store. Global customers currently utilize Synchronoss' on-demand subscriber activation and management platform to monetize their go-to-market with connected devices such as smartphones, mobile Internet devices, laptops, e-readers and connected consumer electronics (i.e., cameras and global positioning systems).
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ConvergenceNow® for eCommerce
Synchronoss' ConvergenceNow® platform is well equipped to deliver an enhanced online experience by providing a software solution that automates the fragmented back-office systems so that eCommerce platforms can be streamlined and achieve their full potential.
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ConvergenceNow® for Service Bundles
Synchronoss' ConvergenceNow® platform orchestrates the complex and different back-end systems involved in a service bundle. Through its advanced transaction management systems, orchestrating workflow and consolidated customer care services, ConvergenceNow® enables CSPs to realize the full benefits of X-Play offerings.
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InterconnectNow™ for Communications Convergence
Synchronoss created InterconnectNow™ as a solution for inefficiencies in service request management. InterconnectNow™ is an automated and consolidated solution that drives transparency into service request orders by streamlining the process of sending and receiving orders through high levels of automation and rules-based validation with InterconnectNow's functionality of Local Service Request (LSR), Access Service Request (ASR), Pre-Qualification Tool (PQT) and Trouble Administrator (TA).
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