Resources

Product Sheets:

  • ConvergenceNow®
    Orchestrate and streamline subscriber activation processes and provisioning of service bundles, such as double-, triple- and quadruple-plays.
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  • ConvergenceNow® Plus+  
    On-demand subscriber management platform to deliver the most convenient and simple online and in-store activation content transfer & synchronization and provisioning experience for connected devices.
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  • InterconnectNow™
    Automate workflow processes for service requests, facilitate customer self-care, and manage actions between partners.
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Position Papers/Case Studies:

  • eCommerce 2.0 for CSPs
    How to optimize the eCommerce conversion funnel.
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  • X-Play Position Paper
    Automate and orchestrate order-to-cash processes for service bundles, such as double-, triple- and quadruple-plays.
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  • Stratecast Report
    Industry research report on the ordering, activation, billing, and customer care support for the AT&T CruiseCast in-vehicle entertainment system.
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  • Dell
    Dell Teams with Synchronoss to Drive Activation Experience for its Global Connected Devices Operations
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  • Stratecast Report
    Industry research report on Time Warner Cable’s online customer acquisition and care strategy.
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  • CSP eCommerce Study
    How to Improve the digital customer experience.
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  • Activating and Provisioning Connected Devices
    How smartphones and other connected devices offer new opportunities to deliver a unique activation experience.
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