Resources

Collateral
Product Sheets:

Channel Enablement

Orchestrate and streamline subscriber activation processes and provisioning of service bundles, such as double-, triple- and quadruple-plays.

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Intelligent VoiceCare 

A speech recognizing, self service application that replicates a care center's best customer service agent.


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Interconnect

Automate workflow processes for service requests, facilitate customer self-care, and manage actions between partners.

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SmartMobility™

Comprehensive activation, content synchronization, customer service, and mobile internet connectivity solution for connected devices.

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- for Device Manufacturers

SmartCare

Touch, Type or Talk for superior customer care directly through your smartphone.

 

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Personal Cloud

Enabling a more efficient personal cloud services supporting rich content across any mobile device.

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Network Address Book

Backup & Synchronize subscriber contacts to the cloud across any device or platform.

 

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Social Address Book

Aggregating the most popular social, IM and email services into a single view for a best in class user experience.

 

Synch SAB 2.12.13

Position Papers/Case Studies:

Consumers Look to the Cloud

A look at how consumers view personal cloud services and mobile customer care.

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Dell

dellDell Teams with Synchronoss to Drive Activation Experience for its Global Connected Devices Operations

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CSP eCommerce Study

How to Improve the digital customer experience.

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X-Play Position Paper

Automate and orchestrate order-to-cash processes for service bundles, such as double-, triple- and quadruple-plays.

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Activating and Provisioning Connected Devices

How smartphones and other connected devices offer new opportunities to deliver a unique activation experience.

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eCommerce 2.0 for CSPs

How to optimize the eCommerce conversion funnel.

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