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What We Do: Orchestrating Service Bundles
Case Study
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| The Challenge |
Deliver seamless bundle offerings that achieve the optimal ROI for CSPs.
The lack of centralization found in order management, activation and customer care systems leads to redundancies and inefficiencies. Achieving scalability and quick time to market with this level of integration complexity creates a significant hurdle for carriers when delivering service bundles. |
| The Solution |
Synchronoss creates a true X-Play for customers by bridging disparate OSS and BSS systems in a way that allows them to seamlessly integrate the services.
The most effective approach in answering the challenges facing X-Play offerings is in creating order management systems that look and feel as seamless on the front-end as they do on the back-end. Carriers need to find a solution that automates, synchronizes and simplifies transactions across multiple networks for the creation and provisioning of new services in a true X-Play environment.
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| The Result |
Carriers that bridge fragmented billing and operational systems achieve the greatest value from X-Play offerings.
Service providers realize lower costs of new customer acquisition, enhance the accuracy and reliability of customer transactions, and respond rapidly to competitive market conditions.
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