Synchronoss Technologies is the leading global provider of on-demand transaction management software platforms. We automate subscriber activation, order management and service provisioning for:

• Any connected device – cell phones, converged mobile devices, air-cards, etc.
• Across any communication service – wireless, high-speed access, local access, IPTV, cable, satellite TV, etc.
• From any channel – eCommerce, telesales, retail stores, eTailers, etc.
  
  
  

	Accelerating and Monetizing Connected-Devices The communications industry is moving towards a next generation mobility marketplace. Communication Service Providers (CSPs), OEMs and retailers/eTailers who look past traditional mobile phones are finding their golden opportunity for future growth. The combination of powerful mobile broadband technologies and proliferation of new connected devices presents operators, OEMs and retailers/etailers with a new set of challenges including: Providing a seamless and rapid activation Enabling a fast time-to-market Delivering scalable distribution channels as adoption rises READ MORE
	Automating the eCommerce Channel eCommerce as a sales, marketing and distribution channel continues to flourish through increased business and consumer adoption. Consumers benefit from endless purchase options and a storefront that never closes. As pervasive use of the Internet drives more consumers to eCommerce sites than ever before, CSPs, eTailers and device manufacturers are being faced with significant hurdles in delivering a best-in-class eCommerce experience. These hurdles include: Achieving the optimal conversion rate through enhanced buy-flow development Driving automation throughout the order management process Providing account management & self-care READ MORE
	Orchestrating Service Bundles The era of all-in-one providers of communication services is upon us. As quad-play offerings gain more traction and service bundles begin encompassing emerging devices, the level of complexity in seamlessly delivering these services increases significantly. CSPs face a series of challenges including: Orchestrating disparate order management systems Providing unified customer care Consolidating billing READ MORE
	Integrating Communications Convergence Communications Service Provider (CSP) operations challenges continue to grow due to the number of back-office systems that are in place today, combined with the economic pressures that all carriers face. The need for an interconnection solution with automation and consolidation driving transparency into service request management is key to eliminating manual handling of service requests and managing actions between partners. Complex challenges to overcome are: Gateway consolidation to automate interconnection services Creating a seamless integration with existing process management systems Flow-through number portability for seamless LNP processing READ MORE