Synchronoss’ Data Protection Best Practices

At Synchronoss, we believe that robust data protection and security is the foundation of ensuring privacy and earning our customers’ trust. To protect our Personal Cloud platforms, we employ a broad range of security best practices including rigorous penetration testing techniques that simulate real-world attacks. Here’s a closer look at how this advanced testing process keeps your data safe. 

What is Penetration Testing? 

Penetration testing is an essential security practice where we use experts to attempt to breach our systems. This isn’t because our code or practices lack strength; rather, it’s to expose any potential vulnerabilities and reinforce our security measures. By simulating real-world attacks, our experts help us find weak spots and fortify our applications  before they’re launched. 

Driving Continuous Improvement 

The results from these tests are invaluable. We don’t just identify issues; we fix them. Our engineering team makes use of established defect management and mitigation channels to address  vulnerabilities found during testing. This includes application fixes as well as improvements to container and infrastructure configurations. Automation plays a crucial role here to ensure problems are quickly identified, addressed, and resolved . 

Comprehensive Analysis  

Our internal team is highly skilled in both commercial and custom-built penetration testing tools designed to meet our unique requirements. These tools enhance the efficiency and reliability of our testing processes, helping us perform more comprehensive testing of our infrastructure and applications. 

In addition to using standard tools, we develop and adapt testing tools to suit our specific needs. This helps us to probe deeper into our systems, identifying and addressing issues more swiftly and effectively. Customized tools enable us to maintain high development speeds without compromising security. 

Our testers leave no stone unturned. They delve into a myriad of available resources including source code, design documents, and architecture files to conduct deep and thorough analyses. This allows us to uncover deeper, more intricate problems, further fortifying our security. 

Regular Testing for Ongoing Security 

Security isn’t a one-time task. We schedule penetration tests routinely, ensuring  applications undergo rigorous testing at least annually, regardless of whether updates have been made. This proactive approach means that  applications remain secure despite evolving threats. 

With Synchronoss, you have a partner dedicated to protecting your information. Our meticulous and continuous penetration testing practices are designed to detect, address, and rectify vulnerabilities, resulting in systems that are robust and secure.  

In addition to penetration testing, we have built a comprehensive privacy framework that includes end-to-end encryption, stringent access control policies, and continuous monitoring.