Advanced Messaging Header Mobile

Take messaging
to the next level

Deliver rich messaging and
conversational commerce
with Advanced Messaging

Advanced Message
Multichannel Messaging
RCS Messaging

Launch a new marketplace to drive messaging monetization

Powering the world’s first carrier consortium in Japan

Synchronoss helped Japanese operators build and grow their RCS messaging base to over 32 million subscribers and improve their customer experience.

Messaging Consortium Numbers

Value to you, subscribers and brands

Advanced Messaging features and functionality

Onboarding

Onboarding journeys greatly increase speed-to-market, accelerating operator & brand revenue

Plan Configuration

Configurable Feature Sets to support flexible go to market strategies

Role Based Access Controls

Role Based Access Controls and Account Usage Policy Controls for all partners and brands

Campaign Managment

Bulk messages to a list of recipients from your CRM database

Consent Management

Automated opt-in and opt-out handling ensures the right messages are sent to the right customers

Webhook Support

Direct traffic to/from an existing Chatbot hosted elsewhere

Chatbot Templates

Create Auto-reply, coupon, and survey experiences within a messaging experience without any coding

1-to-1 Conversations

Handover conversations from your Chatbot to a live representative for personalized human conversations

Analytics & Insights

Measure engagements across channels to understand customer’s life cycle and return-on-investment

Flexible and Modularized Deployment models

Depending on your existing infrastructure investment, we can deploy either the full technology stack or partial technology stack. Our components are developed using GSMA industry standards specifications to ensure flexibility and interoperability with other systems.

Designed for a diverse set of industries and use cases

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Customer Care

Deflect care calls using chatbot responses, with handover to live teams for greater customer experience.

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Retail

Send Promotions with a call to action that drives customer engagement

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Medical

Confirm appointments and provide patient care updates

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Service Provider

Upsell and cross sell of value added service

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Financial Services

Provide communications as a verified and trusted sender

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IoT

Trigger event based notifications from IoT devices across channels

Getting started is easy.

Complete the form to get in touch with our sales team to see Advanced Messaging in action. We’ll show you how Synchronoss can help you and your customers.