A father embraces his daughter on the couch at home, holding the handmade heart card she made him
Family-tier benefit

Your family tier deserves the family’s most precious

You already hold the household’s financial life. Extending that trust to its photos and shared memories is a short step, not a cold ask.

Book a working session on Family Protection
300 PB+
Data stored and managed globally
50M+
Photos uploaded every day
Global
Deployed with partners worldwide
4.37★
Average app store rating

Synchronoss operational metrics as of June 2026. App-store rating reflects the average across Synchronoss-powered applications and storefronts.

Proven at scale

Personal Cloud already runs at scale for leading carriers and insurance providers, managing hundreds of petabytes for millions of subscribers worldwide. The same platform, brought to your tiers.

Select Synchronoss customers and partners. Products, capabilities, and availability vary by deployment.

Day one, for your members
  • Automatic backup of supported content across compatible devices
  • Per-member private space
  • Shared family album
How it lands
Family plan benefit
Bundled into the family tier you already price and sell today.
Co-branded standalone
A dedicated app under your brand, Synchronoss operating quietly behind it.
How a household sets it up

Three steps, and the whole family is covered.

Activated from the family tier you already sell. No new relationship to build, no new bill to explain.

1
Activate with the family tier

The account holder turns on Personal Cloud from the family benefit you already offer. Up to five members join under one plan.

2
Each member gets a private space

Every person gets their own private cloud. A parent’s photos, a teen’s camera roll, kept separate, with automatic backup running from the first day.

3
The shared album starts filling

One shared family album sits alongside the private spaces. Birthdays, holidays, and the everyday, in one place the whole household can add to.

A father carries his daughter along the beach at golden hour, the kind of everyday moment a shared family album is made of
Private by default

Private to each. Shared where it counts.

Every member’s space is their own

A teen’s camera roll is theirs. A parent’s documents are theirs. Each member’s private cloud stays private, even inside one family plan.

One album the household shares

The shared family album is the one place everyone adds to and everyone sees. The trip, the recital, the reunion, together.

The moments you cannot get back

The photos a family cannot afford to lose.

Backup is invisible until the day it is the only thing that matters. These are those days.

The handed-down phone

The old phone becomes a younger sibling’s. Every photo already lives in the cloud, so nothing is wiped away with the reset.

The lost phone

A phone goes missing on vacation. The camera roll is already backed up, waiting on the next device the family signs in on.

The first day of school

The first-day photo, the lost tooth, the recital. Backed up the moment they are taken, and kept safe.

Built for regulated data

Enterprise security, independently assessed.

Supported by 24x7x365 security monitoring from U.S.- and India-based security operations centers, regular application and infrastructure testing, documented incident-response processes, and regional deployment and data-residency options.

See the full security and compliance posture →
Independent assurance and certifications
SOC 2 Type II examination
Independent examination of security controls
ISO 27001 certification
Information-security management
Privacy and compliance programs
EU-U.S. Data Privacy Framework
Transatlantic data-transfer framework
TRUSTe privacy verification
Independently verified privacy practices
GDPR and CCPA-aligned privacy program
EU and California privacy law
Additional organizational assurance
ISO 9001:2015, Synchronoss India
Quality-management certification
Completed SIG Lite self-assessment
Standardized vendor self-assessment
One platform, many industries

The same platform, proven across industries.

Synchronoss already powers Personal Cloud for Telco, Insurance, Retail, and Home. See how it lands in each:

Family Protection is one of three ways Personal Cloud attaches to your tiers. The same platform, the offer construct that fits your stack.