Strengthening Security and Trust for Consumers and Partners

Safeguarding your personal data, from photos and videos to documents and digital content is at the core of our mission here at Synchronoss. Trusted by leading telecom providers throughout the world, our Synchronoss Personal Cloud solutions are designed with innovative and advanced technologies to protect what matters most; privacy. Building on our rigorous code review process and penetration testing, we are thrilled to announce that Synchronoss Personal Cloud has achieved SOC 2 certification, a powerful testament to our unwavering commitment to security, privacy, and compliance for both consumers and our service provider partners. 

What is SOC 2 Certification? 

SOC 2 (System and Organization Controls 2), developed by the American Institute of Certified Public Accountants (AICPA), is a rigorous auditing framework that evaluates an organization’s controls across five Trust Service Criteria: Security, Availability, Processing Integrity, Confidentiality, and Privacy. Achieving SOC 2 certification requires an independent, in-depth audit of our systems and processes, confirming we meet the specified standards for protecting customer data. This milestone underscores our dedication to delivering a secure, reliable, and compliant personal cloud platform. It assures consumers and partners that Synchronoss has robust controls to safeguard their data, fostering trust and enabling seamless, secure experiences. 

Why SOC 2 Certification Matters 

For consumers, SOC 2 certification means your cherished memories and sensitive information stored in the Synchronoss Personal Cloud are protected by world-class security measures. You can back up, sync, and manage your photos, videos, and other digital content with confidence, knowing your data is safe from unauthorized access. 

For our telecom partners, this certification strengthens your ability to deliver trusted, secure solutions to your customers. It enhances your brand’s reputation by aligning with a partner committed to operational excellence and compliance with global standards like GDPR, CCPA, and ISO 27001. 

How SOC 2 Certification Benefits Our Partners and Customers 

Our SOC 2 certification delivers tangible benefits, reinforcing Synchronoss as a trusted partner in the telecom industry: 

  • Enhanced Security Posture: Our robust controls protect against unauthorized access and data breaches, preserving the integrity, confidentiality, and availability of your data. From our meticulous code review process to proactive vulnerability detection, we safeguard every layer of the Personal Cloud ecosystem. 
  • Compliance with Industry Standards: SOC 2 certification aligns with stringent regulations like GDPR, CCPA, and ISO 27001, giving our partners confidence that we meet critical regulatory requirements for handling sensitive data. 
  • Proactive Risk Management: Our comprehensive risk management framework includes continuous evaluation and mitigation of potential threats. By integrating dynamic and static analysis, container scanning, and cloud monitoring, we stay ahead of evolving cybersecurity risks. 
  • Trust and Reliability: Regular internal audits and a centralized repository for security findings promote ongoing improvement and transparency. This builds trust with partners that deliver secure, scalable solutions to millions of subscribers. 
  • Operational Excellence: SOC 2 certification validates the effectiveness of our processes, leading seamless, reliable performance for both consumers and telecom providers. 

A Commitment to Continuous Improvement 

SOC 2 certification is just one part of our broader security strategy. Alongside our existing ISO 27001 certification, we are actively pursuing additional compliance certifications to further strengthen our portfolio. Our multi-layered approach—combining advanced tools, human expertise, and proactive measures like code reviews and penetration testing supports Synchronoss Personal Cloud in remaining a fortress for your data. 

We also empower our team through ongoing mentorship and training, equipping them to leverage cutting-edge security tools and maintain a secure environment. By centralizing security insights and using real-time dashboards, we continuously refine our processes to stay ahead of emerging threats. 

Building Trust for Consumers and Partners 

For consumers, our SOC 2 certification means peace of mind when using Synchronoss Personal Cloud to store and manage your digital content.  

For our telecom partners, this certification reinforces Synchronoss as a reliable, forward-thinking partner. Our secure, AI-enhanced cloud platform empowers you to offer differentiated, value-driven services that strengthen customer loyalty and trust. 

At Synchronoss, we don’t just build cloud solutions—we build trust. Our SOC 2 certification is a milestone in our ongoing commitment to protecting your data and delivering secure, innovative solutions that empower consumers and telecom providers alike. 

Contact us to learn how Synchronoss Personal Cloud can enhance your telecom services with secure, scalable, and compliant solutions: www.synchronoss.com/cloud.